The fact that they are an all star organization who gets you what it takes for small businesses and large corporations. I love everything about this team! They truly get us because we're "small" companies. No one can take care of your computer needs if they don't respect them first. They never try to push anything onto me when I ask.They simply listen to my every concern regarding business growth, expansion, hiring, sales, etc. Then they give me advice.It's simple and easy going with them which helps grow our relationship over many years of service together now. They understand how important it is to keep up with new technologies fast enough so there isn't lag time between being ready and taking advantage of it.We help each other out every day. I like how easy it was for me to access everything i needed at any time. The customer service also helped when they were available! Nothing really, just make sure you know what you are doing before deciding which system would work best with your situation! It allows my staff and myself to be able to get all information we need without having to look through several different websites.