I assume this is normal. It's been a long time since I ordered it and it's still there. The lower and upper control arm bushings need to be replaced. To start the process you will need a pickle fork. and not all pickle forks are the same size. The one I used to use as a dishwasher replacement earlier was close enough this time. A bushing replacement tool kit came in and I waited another week to get the job done (a week ago and still no CTA. The price is right and the quality will probably be ok, but I'm still waiting for delivery. USPS is all for me a few days but getting the supplier to ship is another matter.
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