
This particular model was acquired from the most well-known national network of consumer electronics retailers. On the very first day, an unpleasant flaw was found: the interlocutors regularly reported that the voice suddenly disappeared, and in its place, they heard chaotic "digital" sounds. This could take as little as a few seconds or as long as an entire minute. The issue comes up and goes away on its own, and it does not occur with every single call. It has nothing to do with the strength of the network signal. One week later, they returned it for another copy, but he still had the same issue with it. Even replacing the SIM card had no effect on the issue. I forwarded a recording of the conversation regarding the issue to the manufacturer, but I did not receive any information that was either enlightening or reassuring in response. Because nothing of the such has ever occurred with any other smartphone, we came to the conclusion that it was best to send the device back to the retailer. It seemed to be an obvious flaw in the software. ADDITION: (after a month) The device was replaced with the same model, however the issue was still present. It was recommended to me to switch out the SIM card on the Samsung support page in the contact section. And it was of some use! Now some uplifting feelings coming from the machine!

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