Review on Quilting Smiles by Morenike Omomogbe

Quilting Smiles is a platform that offers quilting and patchwork classes and workshop services. The company was established by Yvette Redding in 2016 and based in the United Kingdom. In addition to workshops and classes, it also offers sales of patterns, kits, and previously with fabrics.

I was attracted to this online shopping platform because of the customer satisfaction features that it showcases, which can be seen through the policies it put in place. For example, the processing of orders and shipping is fast, within a business day of placing an order(that is if it is a business day), Quilting Smiles will process and dispatch the order and this enables users to get a timely delivery.

Another example is the return return policy. I really admired this this policy because it gives users the opportunity to return purchased item without any tangible reason and a refund that covers only the purchased item will be made. But in a case where to the product is defective or damaged, the company claims to refund the total amount that covers both the product and shipping, which is a good one and a customer satisfaction gesture.