I've been using Gym Assistant for over a year now and it's been great. I've been very happy with the customer service that I've gotten from the staff. The system is easy to use and I can see everything that needs to be done to keep things running smoothly. The only thing that I've had a problem with is the cost to upgrade to the paid version. I would say that Gym Assistant has been a great fit for my business and the customer service has been great. I would definitely recommend it. The software has helped me keep things running smoothly and it has assisted in keeping track of my membership. I have been able to easily keep track of who is coming in and out of the gym. I am not able to keep track of who is leaving but I can see how many people are in the gym at any given time. I like that this program allows me to see all my gym clients by their first names instead if just last initials or numbers only which makes management much easier when they are not familiar with each other as well so there has been no problems thus far from using GYM ASSISTANT.