The tool is very easy to use, it provides an excellent overview of your process flows as well all activities related with this flow (elements in documents).The possibility for customization allows you do have more or less detail that fit better into what we need at our organization level but can be improved if needed by adding extra modules/features like new elements management etc..I would give some attention about how much information fits within one page when using mobile devices; maybe there should could add another option where users are able see only important info without having scroll down too far just because they want everything available!Genebras helps us keep track easily from start till finish so I don't loose any document anywhere along my project life cycle!!