I like that it is easy for me as an owner of this business/restaurant with limited IT knowledge (and no experience) because there are so many features available out-of-the box which makes my life easier! The customer service has been great too - they have always responded quickly when we need help or support from them during our implementation process. It would be nice if some more functions were added in order to make things even better but overall everything works well together without any issues at all. We use their cloud version called CloudSASCO where customers can access via mobile devices such as smartphones & tablets etc.