Easy to use with great customer support! Very well thought out system - nothing they missed in terms or features as far I can see (though it's hard from afar). Pricing could be more transparent so you know what your paying before hand rather than after signing up which was our biggest issue at first but there seems like this has been addressed now? Nothing really apart form price point/feature set we have used them mostly because other systems just didn't seem very good value compared against others costing much less money who offered similar functionality & pricing structure etc.. The user interface is very easy to use and the support team is also very helpful. Very happy with this product. It has helped me solve many issues related to my business. I would like to see more features in the future, but overall it's really great. We have solved many problems related to our business using etailgrocer. The benefits include having a good inventory management system.