I contacted the offline service about the repair, and they informed me that yes, this is a typical issue with the product because it is still in its infancy and therefore susceptible to software issues. Since they are not being fixed, 3-5 pairs of brand-new headphones are brought to the service center each day for exchange. Bring it to us, and we'll swap it out for new ones. If they turn on again, we'll swap it out once again; there are no other options. Additionally, the exchange takes place over the course of 5-7 days after their words rather than immediately. For comparison, I have a Bose QuietComfort 35 II that I purchased from the DRHead store. In its two years of use, it only experienced 1-2 glitches and broke down when it fell to the floor from a low bed and cracked the plastic (they refused to fix it in the service, claiming that there is no such plastic element and they don't repair them). As a result, I had to repair it off-site for the cost of replacing the plastic element (a According to what I gather, the BOSE corporation has opted to release cheap items that cannot be fixed (it merely stops producing more spare parts and stops providing them to service facilities). Again, I know people who purchased BOSE years ago and they used to be of high quality. Over the past year, however, they purchased new ones in an effort to replace the 5-8 year old amps or simply eat the model. These new BOSE were buggy or broken, so they simply purchased ambrox for their old BOSE and continued to use them. The quality of the material and flaws have improved, the service life has decreased, and this is despite the fact that these people previously owned and used other Bose products for years, according to comparable evaluations I've read about the Bose Sport, for instance, and other products. I took these headphones as a result. 35 full-sized ones are awkward to use when wearing glasses, but you need soundproofing, so they always malfunction. It's unfortunate that you can't return that doctor head because I don't believe it to be phony. Why alter them in the service when it is still the same?
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