The software is very good, it's easy-to-use but not too difficult also has many useful options at your disposal in order to improve its performance. I have never experienced any problem with them so far! They are always available when you need their help or assistance regarding our website development needs as well! We use HotelChamp because they offer us all of those features that we demand from an online booking system - availability checker, search filters etc. Also, there was no time delay between my request and receiving feedback which made working together easier since neither party had doubts about each other capabilities/skillset.