They did my best to help me with a custom build at an affordable price. I don't think I received all items requested, but was very open about trying to get everything worked out for them. They are helpful throughout the whole process. If you have any questions, they will answer them. Frontiers prices are a bit high considering, but there isn't much competition. Good experience with Frontiers. Great service. It was great to be able to talk to someone who could tell what parts went into their builds and what would work best for us. I have used this product for over 5 years now, I can't say enough about how great it is! It works flawlessly for me! There isn't anything that I don't like about it. If you are looking for something that will last and work well, look no further! I would recommend this product to anyone who wants to be able to use their computer without worrying if it will break down or not. I am able to run my business and keep track of all my projects with ease.