It's easy for data entry of RFI information which helps in providing customer service faster than other competitors like SAP or Oracle. The UI interface could be more modernized/updated with new features (more intuitive). Also I think there should have been some improvement when it comes to customization options available as well as pricing plan option offered by this software. For sure you will find all your needs while using keyw platform. If we talk about performance then yes its good but not best. We can use this tool easily without any issue because the system has everything what one may need at once place. This platform lets us track our inventory levels real-time basis so that no matter where ever you are around India; You won't miss something from stock if anywhere else too.