I like that it was easy to use with our employees who are not necessarily tech savvy or computer literate. It's also very customizable so you can add new courses as needed without having to purchase additional licenses from other vendors (like ours). There were some minor issues getting started but they resolved them quickly once notified by Support Team at Updategrouped. We have been able improve employee knowledge levels through this program which has helped us gain trust among customers/clients. Our salespeople now feel much better equipped when dealing directly wth clients since their skills level went up significantly after using these programs. They've become experts about certain products within specific industries and know how things work inside out - all because of training provided via UGUpdates. The best part? No cost per person- only one license fee covers everyone across multiple departments. Highly recommend.