I like that it gives me an overview of all my different teams' projects in one place so we can see who's working where at any given time -- this has saved us from having to run around trying find people when needed! It doesn't have as many bells & whistles for some functions (like creating new users) which is fine because those features are very easy to do manually instead. We've been able to keep our entire team informed about what everyone else was doing without them even knowing they were being monitored by another person or department.