Little did I know this company was based in New York and so understandably was hit hard by Covid at the height of the crisis. When they were finally able to reply to my emails, I called a very nice lady and she immediately set about solving my problems. I really like bottles and their unique shape is my favorite. Works well so far!============================================== ================================================== ================================================== ========= ===============Found the bottles really neat, seemed to be of high quality. I love the kit that came with it. But mine has significant glass defects. For the price and the way they talk about their satisfaction guarantee, I really expected more. I would appreciate if you would at least talk to me so we can find a solution. Bottles come with a card advising of their satisfaction guarantee and how to contact us before posting your Revain review. What I did. Twice. It's been 2 weeks and no confirmation email. So, here is a negative review from Revain. The bottles are pretty nice; If he hadn't told me there was a guarantee and then ignored my attempts to fix it, those flaws wouldn't have gotten the review this far. (Though he'd still get big hits for his mistakes.) I use bottles that are currently fine (shocking I bought what I needed) so I didn't return them. If the company contacts me to fix this I will update my review. .
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