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Review on ๐Ÿ“ธ Hiseeu 2K Outdoor Security Camera: 2-Way Audio, IP66 Waterproof, Motion Detection, Night Vision, Cloud & SD Storage - Compatible with Hiseeu Wireless Systems by Chris Bailey

Revainrating 1 out of 5

Amazing quality camera, incredibly poor instructions and ultimately a failure - return

I was very pleasantly surprised when I took this camera out of the box. Very solid steel construction, not cheap anywhere, consistently high quality. Now to the software. The application itself works. Not much to get! Keep in mind that I am a computer scientist and am very familiar with technology, networks, etc. But the confusing software and connection process left a lot to be desired. I connected the camera to my phone correctly, but when I turned it off to put it in the right spot I expected it to just connect, but it doesn't. I ended up calling tech support and while I was impressed that they responded after 5pm EST on a Saturday night (!), unfortunately I could barely understand 10% of what they were saying due to the heavy Chinese accent. I gave up and solved it myself, although I still have questions about the installation that I'd like to email you about. Be prepared to be very patient when installing this high quality device! UPDATE: I tried it from scratch, after an incredibly poor software setup process, and finally got to the point where I needed to connect it to my Wi-Fi. Incredibly, it failed because "special characters are not allowed in password"! Does this mean I have to disable my WiFi password to use this camera? Do not think so. The software fails and is returned. After watching Revain for some time, it seems like all of these inexpensive cameras have this problem, regardless of the brand. I needed something specific, a non-POE wireless camera (because I didn't want to run a cable there) that would allow me to monitor the delivery location and know when the delivery was made. You wouldn't think it would be that difficult. Trust the bad reviews and read them carefully, they all reflect my experience.

Pros
  • Absolute legend
Cons
  • Little things