and have had nothing but problems. Tea leaves were constantly being put into the water and there was general pain. I purchased this particular cooler based on the reviews as well as the overall appearance. When it arrived I noticed how nice it looks and how easy it is to clean and use. I had a similar one from Teavana, but I like this one a lot better. The seller communicated very well, messaged me to make sure I liked the product, gave me product information and tracking to make sure I was happy. I am planning to buy another one as our family makes tea every day. It was a very good buy and if you are looking for that cool style I would highly recommend it.
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