There's no doubt that they do this for money so there are some things I don't like about their performance (some of it could be because we hired them to help with our brand). - They did not have enough examples when creating mockups- Their work takes way too long to complete projects.- We had 3 different people working as designers who didn't seem to know how to get anything done efficiently. Sometimes you hire an expert or team member but sometimes its better if your internal team can pull through with what needs accomplished. If anyone has questions feel free to ask! The best thing I liked was having someone else take care of business matters related to website builds/updates. They were very professional and helpful with our event planning needs! I would highly recommend them to anyone looking for an amazing team of professionals to help you achieve your goals! The best part was that they are extremely personable and fun to work with! We had some issues at one point but they handled it so well and made sure we got what we needed from their end as soon as possible. As far as any complaints go, there wasn't much since everything went smoothly!