I use this software for recovering lost files when my hard drive crashes. The interface is simple but it can be very confusing at first if you are not familiar with using computers. Sometimes it takes several tries before it actually starts working correctly. If your computer has crashed due to an error such as virus attack, then try this program! It works well for me because i lost some important documents (medical records) when my laptop was attacked by malware so i used this tool to recover them. I like how easy it was for me to get my files back once they were gone. There's nothing really bad about this software at all, but if you are looking for something better than what this has got then go ahead and try out another program. This one works very well! It recovered most of my lost information without giving up much time (even though there was quite some) and it did recover everything in just seconds!