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1326 Review
56 Karma

Review on Onspring by John Swain

Revainrating 5 out of 5

Amazing Product & Wonderful Customer Service

I love how easy it was to get up and running in our new role as Account Manager at OnSpring! There were so many features we needed but didn't know where to look or what they even did (and there's SO MANY!). Our team has been able to use them all seamlessly without any training required from us since day 1 of implementation. We're always learning something new - whether its about using one feature better than another or getting more out of some other tool/service. It can be overwhelming when you have too much choice and don;t really understand everything your options offer. But once someone takes time to walk you through each option, give them feedback if anything feels unclear, etc., then you'll feel empowered to make decisions yourself. Don't underestimate just HOW MUCH this product does!! If you need help figuring things out quickly AND want lots of support along the way - go ahead.

img 1 attached to Onspring review by John Swain

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Pros
  • Awesome customer service
  • Completely customizable &; intuitive interface with quick to learn navigation system for beginners like me.
  • Intuitive workflows that allow multiple steps within same page easily accessible by customers
  • Great resource center offering tons information
Cons
  • Almost everything is ok