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Hanoi
1 Level
100 Review
193 Karma

Review on HONOR MagicWatch 2 Smartwatch 42mm, Agate Black by Bach ᠌

Revainrating 1 out of 5

The product is no good, I won't buy it again.

I would want to issue a warning to any potential purchasers regarding the business practices of the official Honor dealer. device that did not work properly was sent back. We have been making nearly daily phone calls and sending out correspondence for the past three weeks, but we have not been able to obtain a refund or find out the status of a product that was returned. Because the store managers are so unprofessional and do not know the legislation of the 2022, they will not be able to assist you with anything other than the sentence "we have logged your appeal." Over the entirety of this period, the manager repeatedly assured me that she would respond within twenty-four hours, but we never received even a single explanation that made sense. There is no way to get in touch with the management or whoever makes the decisions. Having purchased a defective product, dear buyers, you will hear that it is being diagnosed during the diagnostics, the terms of which the company's policy does not disclose. Additionally, the zoning of the 2022 does not coincide with the company's policy, which means that you will not see any money or a replacement product.

Pros
  • No merit
Cons
  • They returned the button to the approved dealer but did not obtain a replacement or a refund when it was determined that the button was not functioning properly.