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Georgia
1 Level
777 Review
56 Karma

Review on Joedir by Eric Carr

Revainrating 1 out of 5

Customer Service from Joedir leaves me wanting

Unfortunately, I was unimpressed with Joedir's customer service after I recently made a buy from his online store. First of all, my order took a very long time to arrive, and when I attempted to track it, the data was inaccurate and out of date. Customer support was unhelpful and didn't seem to care about my issues when I spoke with them. They gave me evasive responses and made me feel uncomfortable. Although I acknowledge that mistakes can happen, it's crucial to provide excellent customer care when they do. In addition, the item I got did not match the website's description. It was obvious that the product was of poor quality and was not worth the price I spent for it. I felt as though my time and money had been squandered. Overall, I was unsatisfied with my online purchasing experience with Joedir. I don't anticipate doing any more purchasing there anytime soon.

Pros
  • Large variety of products for the care of one's tresses
Cons
  • Unreasonably slow delivery dates