I read the reviews before buying and noticed that some people complained about the freezing and short battery life. Mine worked great. I've only used it three times so far, but it worked well. I will have to wait about a month to see if battery life is an issue before I can comment. I didn't have the instructions but it's pretty easy to use. The only thing I did wrong was not understanding that the clear plastic card holder with the notches holding it in place was meant to be inserted into the machine. I would recommend buying.
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