The customer service is friendly and knowledgeable. I have had problems with my website (not their fault) and they have worked hard to get me back up and running. The price is a little on the expensive side. I've been with them for years and have always received top-notch customer service. The only thing I dislike is that they don't have a free option. If I could go back in time, I wouldn't have moved my site. They are always there when I need them. The cost is not something I can complain about too much. Nimbus Hosting is the best place to go for hosting. I'm not sure what else to say. They are the best. I use them for my web design, web hosting, and my wordpress blog. They are very reliable and I know I can rely on them. I like that it's cheap, but they have some really good features for their price point as well! The interface could use improvement if you're new to this type of website management software - not much in terms or tutorials out there yet (though more are coming!). They've got great support from your account manager too which helps ease any issues we may run into down here at our end haha!! We don't do anything crazy heavy duty so most things just work fine without having us fiddle around all day long :).