It's easy to use, it has loads of useful tools for troubleshooting, it's easy to setup and configure for your own needs. I dislike the fact that you can't filter the graphs. You have to click each one separately, which makes it easier to lose interest in some of them and forget about other ones. The dashboard looks great and very user friendly. I would highly recommend this product. At first it was quite hard to understand but when we started using it everything became so much more simple! We were able to monitor our network easily and quickly.