Mac owners beware: you MUST download the driver, although the meager manual says (a Mac doesn't need it) and if you do if If you are running OS 10.13, you cannot get it from the Anchor website. You will need to call tech support to get a link to the Realtek website where the driver download is located. Completely stupid, but at least after I loaded the driver, the adapter works now. In addition, after connecting to the device, there are three indicators that are not described in the manual and the technician did not help much either. He basically said if they're on, it works. And they stay the same whether the driver is installed or not, so don't count on the red and blue turning green. Otherwise it seems to work well, although the unit runs warm enough to feel hot but not as hot as I do. can't touch it. According to technical support, this is normal. We've got a Comcast Blast 200, download speeds up to 230Mbps and uploads up to 18 on a new XB6 modem, so I'd say it's working fine at launch. I deducted a star for missing and incorrect information in the manual and for Anker's failure to place the updated driver directly on the adapters page of their website along with all other drivers.
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