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Pauly Blake photo
France, Paris
1 Level
709 Review
57 Karma

Review on CarlinKit 3.0 Wireless CarPlay Adapter for Mazda3 CX5 CX9, Honda CRV Civic Pilot Accord, Subaru Outback Ascent Crosstrek, GMC Sierra AT4 Denali 2500 truck, Sierra 3500 - Auto Connect by Pauly Blake

Revainrating 1 out of 5

Terrible Customer Service - Terrible Product - Doesn't work as advertised

There are several versions of this product on Revain - each advertised differently for different car makes and models. I bought it on purpose because it is compatible with several Honda models. Unfortunately, this was a deceptive, misleading advertisement and a huge waste of time. The instructions in the box were vague and incomprehensible. I found a bit more information on the manufacturer's website (carlinkit.com) but following their instructions resulted in no performance difference (ie zero performance).2. After I connect a device to my Honda's Carplay port, my device does not recognize the device as a valid Carplay device.3. My iPhone 12 Pro also did not detect any Bluetooth or Wi-Fi signals from the device.5. I have sent several requests for help to the manufacturer using the email address provided on their website, but after waiting over a week I have not received any replies. I ordered a second device through Revain, hoping that I had just received a defective device, but the second device behaved exactly the same: i.e. my Honda would not recognize the product as a valid Carplay device and my iPhone 12 Pro would Not detecting Bluetooth signal at all or Wi-Fi from product. All in all a waste of time - luckily Revain accepts returns for this, otherwise it would also be a waste of over a hundred bucks.

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