I love how easy it is to set up, and has been well integrated in our environment with minimal effort. We have not found anything we dislike. I am looking forward to using it more as we implement new applications. The setup could be easier. It's very customizable for each user, but I'd like an option to allow users to select their own rules/levels of protection. There are various options available such as antivirus detection, file types etc. However, sometimes we can do without some of these features to make sure things run smoothly for our end-users. We are solving the issue of having to manually install software or turn off notifications when new downloads are performed for the benefit of our end users.