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Austria, Vienna
1 Level
737 Review
69 Karma

Review on Bangeran by Flex Morgan

Revainrating 1 out of 5

I was extremely let down by Bangeran's Online Store.

I'm an active person who relies on mobility aids to move about, so I was very looking forward to trying out Bangeran's online store. However, my encounter left me feeling let down and frustrated. The shopping experience as a whole was not very satisfying, despite the fact that they have an outstanding assortment of wheelchairs, scooters, and accessories to go along with them. To begin, I had a hard time understanding what was being said and finding my way around the website. It took me a long time to identify the things that I was interested in, and even after I did, the descriptions lacked the detail that I required. Because I am an athlete, I cannot make a purchase without first knowing all of the product's details, yet Bangeran's descriptions do not include this information. When I had made up my mind about a product, the checkout procedure was cumbersome and took a long time. It took an interminable amount of time for me to enter my information and finish the purchase, which was really annoying. And when it did finally arrive, the goods did not live up to my expectations in any way. The quality was below average, and the product did not live up to its claims in any way. To make a bad situation even worse, when I attempted to return the purchase, I discovered that their return policy was extremely cryptic and difficult to understand. Even after I figured out how to start the return process, the procedure was not easy to follow and involved a lot of time and effort on my part. The shopping experience I had with Bangeran's online store was, on the whole, less than satisfying. Despite the fact that they have a large range, their website is difficult to navigate, the quality of their products is lacking, and the process for returning items is cumbersome. Unfortunately, Bangeran did not provide me with things that function at the maximum level possible, which is something I require as an athlete.

Pros
  • Prompt and trustworthy service.
Cons
  • a challenging and unclear return policy.