Bought in 2/2021. Our old hand was worn out, so we kept the same model because we really liked it. Bad move. The screw on the new one goes in, but instead of staying stable, the screw just disengages from the cork when you pull the handle up. Therefore, instead of pulling out the cork, it is simply unscrewed. The cork stays in the bottle. I can't get my money back due to no response to requests. We have a spare corkscrew, so I'm throwing that out and getting a different brand. On 5/31/21 I emailed the company regarding the warranty. Today is 7/6/21 and they didn't reply so I'm posting this review.
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