Review on NBC News Recommended 6-Mode Handheld Shower Head Set - High Pressure, Tool-Free 1-Min Installation & Matt Black Finish! by Kent Kings

I ordered this to replace an old (mostly plastic) handheld shower that I broke. I read the reviews that talked about how the handheld part didn't fit correctly into the bracket. But I also noted the reviews that pointed out that the bracket has to be installed with the correct side up in order for the handheld to fit into it properly. Just taking everything out of the box, it was very apparent that the handheld fits into one side of the bracket, not the other. Assembly overall was a snap, but I did run into an issue with installation. This may very well be a "user error" on my part, but darn if I could figure it out. I consider myself to be pretty handy. My husband is a general contractor so little projects like this generally fall to him to complete, but he's out of state so I got to do it! The problem that I had is when I screwed the bracket into the pipe coming out of the wall, no matter what I tried, it would not tighten down in the correct position to allow the proper side of the bracket to be facing straight up. I could perhaps have tried to tighten more, but was afraid of breaking something loose inside the wall! No disasters for me! This is where the hubby's expertise would have come in handy. I eventually took an extra rubber washer that was in the box and added it inside of the female coupling of the bracket. This allowed me to tighten so that the bracket was facing straight up. The only thing is that when the shower is on, there is the tiniest leak from this area. TINY. I took all of the water flow restrictors out and LOVE the variety of spray patterns. Would buy again, even with the little issue.