I was eager to check out the Krusteaz online shop as a food enthusiast, but my experience was a total letdown. Although they had a wide variety of choices on their menu, including gluten-free options and traditional pancake mix, the food's flavor was average. Even with the syrup on top, the crepes were flavorless and dry. Equally unappealing were the gluten-free options, which had an off-putting texture and flavor that lingered in my mouth. On this menu, it's difficult to see how anyone could discover something they like. Additionally, the level of customer care was poor. When I contacted Krusteaz for help with my purchase, I encountered a protracted wait time and an unhelpful agent who seemed uninterested in assisting me. Overall, my time and money were wasted with the Krusteaz online shop. I wouldn't advise anyone seeking for a satisfying dining experience to go to this restaurant. Spend less and choose a better choice.