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Sudan, Juba
1 Level
677 Review
45 Karma

Review on Acumobility by Mike Diaz

Revainrating 1 out of 5

Service to Customers That Is Very Disappointing

As a recent patron of the online store operated by Acumobility, I feel obligated to state that I was extremely dissatisfied with the quality of the customer support that they provided. The massage tool that I purchased arrived damaged, and getting in contact with their customer support team required multiple attempts over the course of several days. When I was eventually able to reach a representative, the person I spoke with seemed uninterested in assisting me and did not offer an apology for the trouble that I had experienced. It was abundantly obvious that they had no interest in either resolving the problem or keeping me as a customer in the long run. In addition, the quality of the product itself was below average, and the amount that I paid for it was not justified by its value. My time spent with Acumobility was, on the whole, a huge waste of time, and I will not be recommending either their products or their services to anyone who is searching for trustworthy and high-quality massage equipment.

Pros
  • Unique equipment for therapy.
Cons
  • Zero