The responsiveness was great! I can't think enough about how awesome it is that they are always willing/able for me at any time when ever there's something needed or wanted from them!! It would be nice if we could have more interaction with our clients; however this isn’t really an issue as far as points go because you get what you pay for in terms of service quality etc.. And their prices were perfect too so no complaints here either way :) Great price point which made us feel like all good decisions had been taken into consideration beforehand - not just thrown out willy nilly ;).