We use this platform for all our communications (both internal & external), it's very easy-to -use, has nice templates etc., so we can easily build up content that will be useful across different channels like email newsletters or social media posts without having too much work ourselves! Not really anything I dislike about them as such but they could do with adding more customization options e.g.- customizing which sections of their website are visible when you log into your account? Also not sure if there was something specific at one point where certain features were missing from my perspective though now everything seems fine again :) Have been using these guys since 2013/2014 maybe even earlier than then! They helped us create various campaigns including customer onboarding ones via emails / SMS messages + also did some SEO stuff back in those days :) It worked out well because people got used to getting notifications through mobile phones! Helped improve brand awareness.