I ordered this dock after looking at other options and decided on the updated version (Pro) because the regular version had such mixed reviews with problems turning the laptop fully on . The package came brand new from the seller and in a sealed box (the seller was great). Set up the dock and turn on the laptop and everything worked fine until I unplugged the laptop to go on a trip. When I came back the station didn't fully recognize the laptop, the same problems as the other model. All USB applications connected to the docking station registered on the computer, but the laptop did not charge and the monitor did not recognize the signal. I've searched everything and can't find what the problem is. I am going back for an exchange and hope to get a better version a second time.
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