I like that it's easy to use with multiple users being able to work at once in real time. The interface can be confusing to navigate sometimes but this could just be my familiarity with using other tools. I don't really have any dislikes about the product itself. If you're looking for an easier way to communicate within your team or across different departments then this tool will help you do so! We've been working together as a whole new department (DevOps) and we were previously not communicating efficiently. With Shark Tower, we are now all on the same page and getting things done quicker than ever before.