The ease of use is very impressive! It's so simple for our team members who are new business owners, but also easy enough for seasoned veterans too (even if they're not computer savvy). We've been able to quickly get up-to-date financials that we didn't know about or were difficult to obtain elsewhere into one place for everyone at all times without any errors or problems with data being inaccurate. I wish there was more detail available when it comes to understanding how things work behind the scenes - sometimes you don't realize what features/capabilities exist until after using your software for some time. Our accounting department has never used QuickBooks before due Dil. They had no idea what "due Dil" meant by their first meeting, even though my cofounder explained everything several times over during training sessions.