I have worked with them over two different years now - one client was from start to finish (and we are still working together). They were great at getting us started early so as not to lose any clients while building momentum towards launch day! Their process makes it easy to get things running smoothly right away- they work quickly and efficiently but without sacrificing quality of their deliverables.- Nothing really came across negatively about my experience with this agency. It's just all good stuff. We've found that when trying new agencies/people you always run into bumps along the way. There will be times where there are some hiccups here and there no matter what agency / person you choose. So that being said - don't let those little issues turn off potential opportunities you may want to pursue further down the road. Instead try finding ways to overcome these minor setbacks. They are very professional! We have been working with them since we started out as an online business about 3 years ago. Their customer support department has always provided excellent service to us. I would recommend anyone looking for help in Public Relations/Marketing services look no further than influence media solutions. they have helped us develop new customers and grow our brand over the past few years.