I ordered 2 sets of these chairs, and they were reasonably simple to put together. The first three I assembled were great, sturdy, and swiveled nicely. The last one's thread holes were not large enough, and I broke a screw in the hole trying to force it. After contacting the seller, they promptly sent me out a replacement arm, and the chair is assembled and works perfectly. I'm very happy with the purchase and just as happy with the customer service.
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