The support team is super friendly, helpful with any queries you may have! We've used them for nearly 2 years now - they are always willing to help out if we need anything at all during our busy season or when something goes wrong that needs fixing urgently (such as an issue where orders were lost). They do what it says "on paper" but I'd like more information about how things will work before signing up too much into contracts etc., otherwise sometimes there's quite some risk involved since not everything can be 100% guaranteed from day one :) If your looking forward buying this software then go ahead because of its benefits over other competitors available around such low prices nowadays! There isn't really many downsides so far apart form pricing plans which aren’t very cheap compared elsewhere ;D Highly recommended especially considering great customer service & support provided by brynleysoftware :] Brynley King has been a great partner to work with. They have always been very proactive and supportive of our needs. They have an excellent team of people who are always willing to assist. I have not found any downsides to working with Brynley King. I have used Brynley King for my website design and SEO needs. I have found them to be very professional and knowledgeable in their field. I have always found them to be very responsive and work with me to meet my needs and expectations.