Review on 📷 USA GEAR DSLR Camera Backpack Case - 15.6 inch Laptop Compartment, Padded Custom Dividers, Tripod Holder, Rain Cover - Durable with Ample Storage Pockets - Compatible with Various DSLR Models (Blue) by Prince Ruffins

I bought this backpack in October 2019. It is now August 2020. The thread that attaches the right shoulder strap to the top of the pack began to unravel as I became uncomfortable carrying my gear further. It seems that at any moment the remaining thread will unravel and my gear may fall to the ground. When I bought it they gave me a 3 year warranty with product registration. I registered my backpack. What I didn't read in the fine print is that the manufacturer has the right to change their warranty terms at any time without notice. Within a period of time since my purchase, they have decided to let their customers pay for guaranteed shipping both to and from their facility. Shipping to them costs about $20. The manufacturer charges $9.99 if they continue to replace your product under warranty. That's about 50% of the cost of a backpack! My backpack lasted less than a year and I have to pay 50% of the cost of the backpack to get warranty service. To me, this is an example of a manufacturer not supporting their product. They expect it to fail, so they have a system in place that allows them to override the warranty at any time and pass the cost of the replacement on to their customers. Rather than pay 50% for a bad product and then deal with it again in less than a year, I will look for a different backpack from a different manufacturer. This time I'll take a closer look at the warranty conditions before buying.