Header banner
Revain logoHome Page
Sean Ceo photo
1 Level
1296 Review
33 Karma

Review on Information Builders WebFOCUS by Sean Ceo

Revainrating 5 out of 5

Great product and awesome customer care team

I like that this is web-based software which makes it user friendly for my small business clients! Most of our customers are nontechnical so we need easy access from anywhere with internet service - especially when they're having issues or questions about their site's performance (like "why isn't anything loading"!). We have found support very responsive through email & phone calls as well via chat services online if needed at times too!! Sometimes there will be some lag time between updates but all good things come around eventually :) It has been great working together since day one. Nothing yet really because everything works GREAT. ! Not much room space left now either though considering how many sites were hosted previously before moving over here :( Definitely recommend using IBM SiteCatalyst products such as Hosted Analytics /Web Intelligence Reports etc..

img 1 attached to Information Builders WebFOCUS review by Sean Ceo



Pros
  • Easy interface helps manage client websites efficiently while keeping information upfront within analytics reports available anytime any where you've got an Internet connection whether mobile smart phones tablets desktop computer laptops
Cons
  • Secret