My experience as a skilled user of both industrial and medical products led me to have high expectations for Aokin's online store. Nonetheless, my interactions with the company, to put it mildly, were not satisfying in any way. Although I ordered several different things, only some of them were of the high quality I was expecting. Others were uneven and did not live up to my anticipations. In addition to this, I was faced with substantial shipping delays, with some things taking weeks to arrive despite assurances that they would be delivered in a timely manner. When I tried to call customer service to address these difficulties, I was faced with individuals who were inept and uncaring, and they gave very little in the way of a remedy. In general, my experience with Aokin did not live up to my expectations, and I am unable to endorse them as a trustworthy provider of industrial and medical goods.