Review on IDealBed 4I Adjustable Bed Base: Queen Size, Wireless Massage & More! by Jeffrey Kue

Just received our queen frame this weekend and I must say I'm very impressed with the product. Delivery "issues" aside (see below), the product is solid, well documented, and works as advertised. It was installed under our existing iComfort memory foam mattress and inside our existing wood bed frame without any issue.The good:1. Construction quality is impressive. The metal frame is thick & solid with secure connection points all around. The hydraulics and their connection points are equally solid, and the electrical components include heavier-gauge wiring with modular connectors that are clearly labeled. If there is any "weak spot" in terms of construction, it would be the adjustable legs, which each consist of three plastic screw-on cylinders. That being said, don't foresee any issue with them, and they installed/leveled with no hassle.2. Operation is exactly as advertised. The range of motion for the head and feet is more than expected. I believe it advertises a 40-degree angle for the head; I'd say it easily exceeds that - at its extreme, it feels more like 90 degrees lol! The remote is responsive, easy to operate, and has a nice, solid feel with backlit buttons.3. Installation is idiot-proof. Beyond the physical challenge of putting the frame in its place, there's really nothing more to installation than securing the legs and mattress retention bar then plugging it in.4. Clear documentation. While there's really no learning curve for this product, it's always reassuring to see clear and professional documentation, in English and grammatically correct.The "could be better":1. The packaging was a bit lackluster. Upon opening the box, the base is literally just folded in half with the loose components resting inside of it. While nothing was damaged, removing the heavy frame with multiple hinge points was awkward, to say the least. I would have hoped there would have been something securing it to keep all the moving parts in place until it was ready to be installed. There is also a yet-to-be-explained extra leg included that did render some confusion as we searched for a place to install it. I had assumed it was a supplemental "center support", but there is clearly no place on the frame for it to insert.2. USB port placement. This may not be relevant for all users, as our frame is actually obscured by our bed rails when flat. The ports are located near the head of the frame on each side but reside behind the side walls. Thus, accessing them requires essentially reaching under the frame and "feeling around" the bottom. Additionally, since they are mounted so close to the head, they have far more range of motion than what seems to be logical. I keep an iPhone cable on my nightstand for charging; if I used the ports on this frame, I envision the cable (and/or phone) being pulled off the nightstand any time the head was raised. The ports do seem like they could be easily re-positioned but in all honesty, this isn't a feature I was particularly interested in to begin with, especially since they are completely covered by our bed rails when flat.3. Remote and under-bed lighting. Both work perfectly when activated, however, doing so requires pressing a button on the remote itself. Considering that both of these features are very likely to be needed in the dark, I would like to have seen some mechanism allowing the remote keys to illuminate when it is picked up (similar to our cable tv remote). Granted, I haven't had this frame long enough to "memorize" the remote, but until that happens, I'd be hesitant to try to activate the remote lights by pushing the wrong button and waking my wife with a rogue adjustment! It would also be nice to have some sort of motion sensing on the under-bed light, as it really does illuminate the area around the bed very well. No deductions here, as these are "wishlist" features that are not advertised.4. Operation volume. While actually ON the bed, the sound of the hydraulic lifts are really minimal. What I have found, however, is that the noise is curiously very noticeable from rooms below our second-floor bedroom. I found this somewhat surprising, especially considering our bedroom is carpeted. I may consider looking into some sort of cushions or other material to try to dampen the noise/vibrations once I have a chance to really zero-in on exactly where it originates.The "ugly":Okay, I admit to being a bit dramatic here, but the delivery notifications were oddly inconsistent. The original delivery date was Friday, Jan 15th. On Thursday, Jan 6th, (more than a week early) I received a notice that it was "out for delivery - arriving by 8pm". I excitedly called my wife to expect a large delivery, and once I got home, promptly removed our mattress and box spring in preparation. By 10pm that night, the amazon delivery date had changed back to the 15th. Grrr. The same thing happened on Friday, Jan 7th, including me once again removing the mattress and existing foundation that I had to hastily reassemble the previous night. Again, no delivery and the Ebay delivery date again reverted to the 15th. That was still the estimated date on Saturday, so you can imagine my surprise when the doorbell rang and I found the large parcel waiting outside.I'm a bit conflicted here. All things considered, the frame did arrive a full 5 days ahead of its original estimated delivery date. That being said, having to disassemble, reassemble, disassemble, reassemble and again disassemble our bed based on "out for delivery" notices was a bit frustrating. In hindsight, doing so was obviously a bit premature, but my experience with Ebay delivery notices in the past is that they've been remarkably accurate.Lesson learned.Overall, I highly recommend this purchase. Ultimately, it delivers everything promised and is easily $200-$400 less than comparable models we browsed in retail stores.