I like how easy they make things seem, especially since this was my first time using an AI chatbot! They have made it so simple to get started with them and I am able to use what works best for me. It's not very intuitive at times and some of the features don't work as expected. There isn't much room for customization or personalization once you've used up your free trial period. If you're looking for something super straightforward and easy to set up then definitely give this a try. The benefits include having access to multiple languages (English, Spanish, French), being able to customize your bot to fit your needs/wants, and saving money by reducing call volume.