The ability for my business partner who owns our franchisees (and I) can easily access all information regarding their employees at any time from anywhere! It makes it very easy when we're trying new locations or even having employee problems with certain people that there are no issues because they know everything about them already!! There were some minor glitches as far back then but now seems like things have been resolved quite well since those times - so overall pretty good experience up until this point which has led me into using other services such as Teamwork instead due mostly only being able use upsift while working remotely most days out here where communication isn't always great haha :).
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