The team at LG are excellent to work along side of - they will listen carefully but don't get flustered if you have an idea that doesn’t quite fit their way or time frame! They always do what needs doing when it's needed (and not before then!) I would say this could be said for every aspect in working alongside them however there isn'a major issue which makes me think twice about recommending others use these services as well :) We've had some great ideas come from our conversations/design meetings together so far!!