I like that it's customizable but also makes sense as far what you're trying accomplish with your org structure or goals in mind. If there are certain things missing from an area where we need them - they do have plans/ideas about future releases which helps alleviate some concerns when using this product if at all possible! They've been very responsive during our implementation process so hopefully any issues will be addressed before long term use begins :) We were able implement workflows between various teams within my department without having too many customizations made outside out team / departments involved initially since those details could not easily transfer over otherwise; however now moving forward into larger scale projects such has new hires etc., additional options become available once again allowing us more flexibility here while still remaining somewhat standardized overall throughout other areas already implemented through previous implementations elsewhere internally via IT Governance Center & Project Portfolio.