I have five of these phones. Overall I like it, but some of them ended up with a lot of static or unusable connectivity through the headset port. The rest of the phone is fine. I also broke a couple of belt clips by bending over while the phone was attached to me. These phones are often used in speakerphone mode and do a great job, but they drain the battery and sometimes in this mode the phone will just turn off and on again with no low battery warning. These phones are heavily used. I've dropped them several times and never broken.
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